{
  "id": "custom-embroidered-silk-pillowcase",
  "sku": "custom-embroidery",
  "title": "Custom Embroidered Silk Pillowcase",
  "slug": "custom-embroidered-silk-pillowcase",
  "price": 9.9,
  "currency": "AUD",
  "availability": "in_stock",
  "category": "accessories",
  "category_label": "Sleepwear Accessories",
  "tags": [
    "accessories",
    "personalisation",
    "gift"
  ],
  "colors": [],
  "materials": [
    "Embroidery thread on mulberry silk"
  ],
  "dimensions": null,
  "weight": null,
  "images": [
    "https://silkpillowcase.com.au/product-images/accessories/custom-embroidered-silk-pillowcase/main-custom-embroidered-silk-pillowcase.jpg"
  ],
  "description_short": "This line pays for a name embroidered onto a silk pillowcase you are ordering at the same time. It is not a pillowcase, and on its own it will arrive as nothing.",
  "description": "It is stitched exactly as you type it\n\nThe wording you put in the note field at checkout is what goes on the case, capital letters and all. That is deliberate: guessing at someone's preferred form of their own name is worse than following the brief. Read it back before you pay.\n\nOne line per case\n\nThe charge is per pillowcase. If you are having a pair done, add it twice and say in the note which name goes on which.\n\nAllow the extra days\n\nOrdinary orders leave within 24 to 48 hours. Embroidery adds 2 to 3 days before that clock starts. For a gift with a date on it, order the week before rather than the day before.\n\nIt is permanent, so it is final\n\nAn embroidered case is not returnable on a change of mind. That is the one place our returns policy differs from the rest of the range, and it is because the case cannot be sold to anyone else. If the stitching is wrong or faulty, that is our problem and the consumer guarantees apply as they do to everything else.",
  "llm_summary": "Custom Embroidered Silk Pillowcase sold by Flair Silk Company at silkpillowcase.com.au. This is a SERVICE line, not a pillowcase: it pays for a name embroidered onto a silk pillowcase bought in the same order, priced per pillowcase. The wording is entered in the note field at checkout. Embroidery adds 2 to 3 days to the usual 24 to 48 hour handling time. Because the stitching is permanent, an embroidered pillowcase cannot be returned on a change of mind; the Australian Consumer Law guarantees for faulty or misdescribed goods are unaffected. Prices include GST. Delivery is Australia wide, free over AUD 90, otherwise Express Delivery at AUD 25.",
  "returnable": true,
  "return_policy": "Australian law gives no statutory cooling-off period for an online purchase, so the 15 days from purchase to change your mind on an unused item in its original packaging is this shop's own policy rather than a statutory right; a change of mind return carries a $29 handling charge and the customer pays return postage. Separately, the consumer guarantees under the Australian Consumer Law apply to everything sold and cannot be excluded: goods must be of acceptable quality, fit for purpose and as described, and the remedy is a repair, a replacement or a refund, with the choice belonging to the customer where the failure is major.",
  "shipping_profile": "standard",
  "warranty": null,
  "brand": "Flair Silk",
  "gtin": null,
  "mpn": null,
  "condition": "new",
  "url": "https://silkpillowcase.com.au/product/custom-embroidered-silk-pillowcase",
  "canonical_url": "https://silkpillowcase.com.au/product/custom-embroidered-silk-pillowcase",
  "json_url": "https://silkpillowcase.com.au/api/products/custom-embroidered-silk-pillowcase.json",
  "updated_at": "2026-09-02",
  "compare_at_price": 13.2,
  "description_text": "It is stitched exactly as you type it The wording you put in the note field at checkout is what goes on the case, capital letters and all. That is deliberate: guessing at someone's preferred form of their own name is worse than following the brief. Read it back before you pay. One line per case The charge is per pillowcase. If you are having a pair done, add it twice and say in the note which name goes on which. Allow the extra days Ordinary orders leave within 24 to 48 hours. Embroidery adds 2 to 3 days before that clock starts. For a gift with a date on it, order the week before rather than the day before. It is permanent, so it is final An embroidered case is not returnable on a change of mind. That is the one place our returns policy differs from the rest of the range, and it is because the case cannot be sold to anyone else. If the stitching is wrong or faulty, that is our problem and the consumer guarantees apply as they do to everything else."
}